Legal notice

Welcome to Fidget & Sensory Squad. This legal notice explains important information about our website, business, products and use of this website.

By accessing or using our website, you agree to use the website lawfully and in accordance with this notice and our other applicable website policies.

1. Business Information

Business Name: Fidget & Sensory Squad

Business Type: Online Retail Store

Website: www.fidgetsensorysquad.co.uk

Country: United Kingdom

Email: support@fidgetsensorysquad.co.uk

Shop Address:
Unit 5 Market House Arcade
Launceston
Cornwall
PL15 8EP
United Kingdom

2. Website Use

This website is provided to allow customers to browse and purchase fidget toys, sensory toys, squishies, putty, collectibles and related products.

You agree not to misuse this website, attempt to gain unauthorised access to any part of the website, interfere with its operation or use the website for any unlawful purpose.

We reserve the right to restrict or suspend access to the website where we reasonably believe that the website is being misused or used in breach of applicable laws or our policies.

3. Intellectual Property

Unless otherwise stated, the content appearing on this website belongs to Fidget & Sensory Squad or is used with appropriate permission.

This includes, but is not limited to:

  • Website text and written content

  • Fidget & Sensory Squad branding

  • Logos and graphics

  • Product descriptions created for our website

  • Website design and layout

  • Original photographs and images

  • Marketing materials and digital content

You must not copy, reproduce, republish, distribute, modify or commercially use our original website content without our prior written permission.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability and other information displayed on our website are accurate and up to date.

However, occasional errors, inaccuracies or changes may occur. We reserve the right to correct errors, update information and make changes to products, prices, availability and website content where necessary.

  • Product colours may vary slightly depending on your screen or device.

  • Product appearance may vary due to manufacturing differences.

  • Packaging may differ from photographs shown on the website.

  • Product availability may change without notice.

  • Prices and promotional offers may change without notice.

5. Toy Safety

Our products are intended for their stated purpose and should always be used responsibly.

Some fidget and sensory products may contain small parts and may not be suitable for children under 3 years of age because of choking hazards.

Customers are responsible for checking the recommended age, warnings and safety information supplied with each product before allowing a child or other person to use it.

Adult supervision should be provided where appropriate.

Additional product-specific safety information may be provided on individual product listings, packaging or accompanying care and safety information.

6. UKCA & CE Compliance

We take product safety seriously and aim to stock products that comply with the applicable toy safety requirements for the UK and relevant European markets where applicable.

Product conformity information and relevant markings may be provided on the product, packaging or accompanying documentation.

7. Orders and Purchases

When you place an order through our website, you are making a purchase subject to our applicable website terms, shipping policy and returns and refunds policy.

We reserve the right to refuse or cancel an order where necessary, including where there is an obvious pricing or product information error, stock availability issue, suspected fraudulent activity or another legitimate reason.

If an order is cancelled after payment has been taken, any applicable refund will be processed through the relevant payment method.

8. Prices and Promotions

All prices displayed on our website are shown in pounds sterling (£), unless otherwise stated.

Promotional offers are subject to the terms stated at the time of the promotion. Offers may be limited by product, availability, minimum spend, dates or other conditions.

We reserve the right to amend or withdraw promotional offers where necessary.

9. Limitation of Liability

We take reasonable care in operating our website and providing our products and services. However, we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.

To the fullest extent permitted by law, Fidget & Sensory Squad will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in this legal notice excludes or limits any rights or liability that cannot legally be excluded or limited under applicable UK law.

10. External Websites

Our website may contain links to third-party websites or services. These links may be provided for convenience or informational purposes.

We are not responsible for the content, availability, security, privacy practices or policies of third-party websites.

11. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

We do not sell customers' personal information. Information may be processed by trusted service providers where necessary to operate our website, process orders, take payments, deliver products, provide customer support, operate marketing services or maintain website functionality.

Please see our Privacy Policy (https://www.fidgetsensorysquad.co.uk/pages/privacy-policy) for further information about how personal information is collected and used.

12. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, operate the shopping basket, understand website usage and support analytics and marketing where applicable.

Where required, cookie consent and controls will be provided in accordance with applicable laws and regulations.

13. Website Availability

We aim to keep our website available and functioning correctly. However, access may occasionally be interrupted because of maintenance, technical problems, updates, third-party services or circumstances outside our reasonable control.

We reserve the right to update, suspend or temporarily withdraw parts of the website where necessary.

14. Changes to This Legal Notice

We may update this legal notice from time to time to reflect changes to our business, website, products, services or legal requirements.

Any updated version will be published on this page. The date shown at the top of this notice indicates when it was most recently updated.

15. Other Website Policies

This legal notice should be read alongside our other applicable website policies, including:

16. Contact Us

If you have any questions regarding this legal notice, our website or our business, please contact us.

Fidget & Sensory Squad
Unit 5 Market House Arcade
Launceston
Cornwall
PL15 8EP
United Kingdom

Email: support@fidgetsensorysquad.co.uk